This workshop provides library staff with a comprehensive understanding of conflict resolution and collegiality in the library setting. Participants will explore the importance of collegiality in fostering a collaborative work environment, especially given the interconnected nature of library work. You will learn strategies for resolving various types of conflicts that can arise among library staff, faculty, students, and patrons. The role of library leaders in promoting collegiality and providing conflict resolution training will also be discussed. Through group discussions, sharing of experiences, and hands-on activities, participants will gain practical tools to address non-collegial behavior, encourage cooperation among diverse staff, and create an environment conducive to collegiality.
Learning Objectives:
- Understand the concept of collegiality and its unique implications for library staff compared to other professions.
- Identify different types of conflicts that can occur in academic libraries and their potential impacts.
- Learn principles and techniques for effective conflict resolution, such as active listening, cooperation, and creative problem-solving.
- Recognize the role of library leaders in promoting collegiality and providing conflict resolution training.
- Develop strategies for creating a collegial work environment, including involving all staff in cooperative projects and addressing non-collegial behavior through supervisory intervention.
- Explore ways to foster a professional attitude and promote collegiality among diverse library staff, including librarians, support staff, and student employees.
- Gain practical tools and techniques for implementing conflict resolution strategies and encouraging collegiality in their library settings.